Privacy Policy

Effective Date: May 5, 2026

Welcome to NBA Fan Essentials, owned and operated by DIAMOND TUMBLER DESIGNS LLC (“Company,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, place an order, or contact our customer support team.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that helps us operate our online store, process orders, provide customer support, and improve your shopping experience.

Order Information: When you place an order, we may collect your name, email address, phone number, billing address, shipping address, order details, and payment-related information needed to process your purchase.
Account or Contact Information: When you contact us, submit a form, or communicate with our support team, we may collect your name, email address, order number, and the content of your message.
Technical Information: When you browse our website, we may automatically collect information such as your IP address, browser type, device type, operating system, pages visited, referring URLs, and other usage data.
Marketing Information: If you choose to subscribe to promotional emails or updates, we may use your email address to send store news, product updates, or special offers. You may unsubscribe at any time.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders
To send order confirmations, shipping updates, and customer service messages
To respond to questions, requests, complaints, or support inquiries
To verify payment and help prevent fraud or unauthorized transactions
To improve our website, products, policies, and customer experience
To comply with legal, tax, accounting, and business record requirements
To send marketing emails only when permitted by law or with your consent

3. Consent

When you provide personal information to complete a transaction, place an order, arrange shipping, or request customer support, we use that information for the specific purpose for which it was provided.

If we ask for your information for a secondary reason, such as email marketing, we will ask for your consent where required or provide a clear way to opt out.

You may withdraw your consent for marketing communications at any time by using the unsubscribe link in our emails or by contacting us at [email protected].

4. Disclosure of Information

We do not sell your personal information. We may share information only when necessary to operate our store, fulfill orders, provide services, or comply with legal obligations.

We may share your information in the following situations:

Service Providers: We may share information with payment processors, shipping carriers, fulfillment partners, email service providers, analytics providers, fraud prevention tools, and other vendors that help us operate our business.
Legal Compliance: We may disclose information if required by law, regulation, legal process, or government request.
Protection of Rights: We may disclose information when necessary to protect our rights, prevent fraud, enforce our policies, or respond to security issues.
Business Transfers: If our business is merged, sold, reorganized, or transferred, customer information may be transferred as part of that transaction.

5. Third-Party Services

Our website may use third-party services to process payments, fulfill orders, deliver packages, analyze website performance, or support customer communications. These third-party providers may collect, use, and store your information according to their own privacy policies.

For example, payment providers process your payment information securely and may apply their own verification and fraud-prevention procedures. NBA Fan Essentials does not store your full credit card or debit card number on our website.

When you leave our website or are redirected to a third-party website, this Privacy Policy no longer applies. We recommend reviewing the privacy policies of any third-party websites or services you use.

6. Payment Security

Payments are processed through secure third-party payment processors. We do not store your full payment card information on our website.

Our website uses security measures intended to help protect information during transmission. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to help operate our website, remember shopping cart activity, understand website usage, improve performance, and support marketing or analytics features where applicable.

You can choose to disable cookies through your browser settings. Please note that some website features, including cart and checkout functions, may not work properly if cookies are disabled.

8. Data Retention

We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, legal compliance, tax records, fraud prevention, and business operations.

When information is no longer needed, we may delete, anonymize, or securely retain it as required by applicable law or legitimate business needs.

9. Your Privacy Choices

Depending on your location and applicable privacy laws, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.

You may also request to opt out of marketing communications at any time. To submit a privacy-related request, please contact us at [email protected].

For security purposes, we may need to verify your identity before completing certain privacy requests.

10. Age of Consent

By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are using the website with the involvement and consent of a parent or legal guardian.

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

11. International Customers

NBA Fan Essentials is operated from the United States. If you access our website from outside the United States, your information may be processed in the United States or other countries where our service providers operate.

By using our website or placing an order, you understand that your information may be transferred, stored, or processed outside your country of residence.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or privacy practices. Updates will be posted on this page with the effective date shown above.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

13. Contact Information

If you would like to access, correct, or delete personal information we may have about you, or if you have questions about this Privacy Policy, please contact us by email.

Store Name: NBA Fan Essentials
Owned and Operated by: DIAMOND TUMBLER DESIGNS LLC
Email: [email protected]
Address: 2753 N Springfield St, Orange, CA 92867, USA
Business Days: Monday – Friday
Business Hours: 9:00 AM – 5:00 PM PT
Response Time: Typically within 24 business hours
Store Type: Online only. No physical retail store, order pickup, or in-person returns.