Privacy Policy

Effective Date: May 5, 2026

Welcome to NBA Fan Essentials, owned and operated by DIAMOND TUMBLER DESIGNS LLC (“Company”, “we”, “us”, or “our”). Your privacy is important to us. This policy explains how we collect, use, and protect your information when you visit our store. By using our website, you agree to the practices described below.

1. Information We Collect

To provide you with the best shopping experience, we collect information in two ways:

Voluntary Information: When you make a purchase, we collect your name, shipping/billing address, email address, and phone number to fulfill your order.
Automated Information: When you browse our site, we automatically receive your computer’s IP address and technical data about your browser and operating system to help us optimize our website performance.
Marketing: With your explicit permission, we may send you emails regarding new gear, store updates, or special promotions.

2. Consent

How we get it: When you provide personal information to complete a transaction, verify a credit card, or place an order, we imply that you consent to our collecting it for that specific reason only.
Marketing Consent: If we ask for your information for a secondary reason (like a newsletter), we will ask for your expressed consent directly or provide an opportunity to opt-out.
Withdrawing Consent: You may withdraw your consent for us to contact you at any time by emailing [email protected].

3. Disclosure

Chúng tôi sẽ không chia sẻ thông tin của bạn trừ khi:

We are required to do so by law.
You violate our Terms of Service.

4. Third-Party Services

We only share your data with third-party providers (such as payment processors and shipping carriers) to the extent necessary to complete your order.

Payment Gateways: Providers like PayPal or credit card processors have their own privacy policies. We recommend reading their terms to understand how they handle your transaction data.
External Links: Once you leave our store or are redirected to a third-party site, you are no longer governed by this Privacy Policy.

5. Security

We take the security of your data seriously. We follow industry best practices to ensure your information is protected:

Encryption: Credit card information is encrypted using Secure Socket Layer technology (SSL) and stored with AES-256 encryption.
Standards: We adhere to all PCI-DSS requirements and generally accepted industry standards to protect your personal information during transmission and storage.

6. Cookies

We use cookies to improve your experience, such as keeping track of your shopping cart and analyzing site traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

7. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow your minor dependents to use this site.

8. Changes to This Policy

We reserve the right to update this policy at any time. Changes take effect immediately upon posting. If our store is acquired or merged, your information may be transferred to the new owners so we can continue to serve you.

Questions & Contact Information

If you would like to access, correct, or delete any personal information we have about you, or if you simply have a question about your order, our dedicated support team is ready to assist.

To ensure your inquiry is tracked and resolved efficiently, we handle all customer support exclusively via email.

Email: [email protected]
Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (PT)
Response Time: Typically within 24 business hours.

Company Details:

Business Name: DIAMOND TUMBLER DESIGNS LLC (Operating as NBA Fan Essentials)
Registered Address: 2753 N Springfield St, Orange, CA 92867, USA

Please Note: We operate exclusively as an online store. Our registered address is an administrative office only. We do not have a physical retail location for browsing, order pickups, or in-person returns.